Summary: Upgrade Five9 Softphone Extension for Google Chrome to version 13.1.2

Step 1. Check Version – If less than 13.1.2 – You must upgrade and proceed to next Step.

Step 2. Log out of Five9

Step 3. Remove old Five9 Softphone Extension from Google Chrome

Step 4. Sign back into Five9 and allow the Station Check to run. Install Five9 Browser Extension

Step 5. Makes some calls